In November 2019, Shana Noblin opened Gypsy Pet Spa on South Green Street to provide affordable grooming services to Marianna.
At that time, one of Shana’s future goals and dreams was to expand daycare services and start a pet resort in town. Shortly after opening, the pandemic took everyone by surprise, including businesses. However, Gypsy Pet Spa has grown.
Less than three years later, Shana is seeing her dreams come true as she prepares to open Gypsy Pet Resort on Clinton Street the second week of August.
Originally from Grand Ridge, Shana served as a nursing sister for six years. When she returned home to work at Marianna Federal Prison, she went back to school to earn an Associate of Science in Business from Chipola College.
Later, Shana moved to West Virginia, where her love for pets led her to work at PetSmart. She was so successful with dogs that Shana was sent to a grooming academy by her employer. It wasn’t long before she found herself employed at a private salon and several other pet grooming businesses before returning to Grand Ridge. Her love for pets and her desire to own her own business led Shana to open Gypsy Pet Spa. As the business grew by leaps and bounds, Shana began hiring employees and reinvesting the profits into training her staff.
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While Shana still sees all kinds of animals for grooming, her services are expanding in her new location. Shana always offers the haircut of her choice. She explained that cats generally don’t need haircuts unless they have mattes. Shana explained: “Cats just aren’t as adaptable to grooming as dogs. They are generally self-sustaining. However, the Gypsy Pet Resort team will bathe, dry, clean ears, trim nails and provide beanies for your beloved feline family members. If necessary, Gypsy Pet Resort also offers different types of medicated shampoos.
Shana explained that cutting cat nails is a preference. Some people prefer feline nail styling, much like a human manicure. The technique involves slipping a painless artificial nail over the cat’s existing nails. Not only does your beloved cat get a beautiful manicure, but your furniture is protected. “Cat grooming is a good substitute for declawing; which can cause arthritis and all sorts of other health issues,” she continued.
According to Shana, the plugs don’t bother cats but should be replaced every two to three weeks. “We usually only do the front nails for the instinctive sharpening,” she added.
Similar to cats, when it comes to dogs, Gypsy Pet Resort sees all sizes, breeds, and ages over eight weeks. To minimize the time spent in the crate, Shana clarified, “We have holistic grooming appointments for one hour appointments.” She also wants potential pet parents to understand that popular Doodle breeds are high maintenance. Most require daily brushing and monthly grooming. “It’s hard to find a groomer that you and your dog love,” she continued.
Indeed, the groomer becomes like a part of your family. Shana and her team strive to provide an enjoyable grooming experience, so the beloved pet will be happy to return and the pet’s parent won’t worry about their happiness and safety.
The new facility is 2,400 square feet in size. Gypsy Pet Resort offers indoor play areas for bad weather days and to keep pooches from getting dirty. There are also outdoor spaces for pleasant days. Group dog games are categorized by size, with large and small canines. “They don’t mix in any way,” Shana added, “and there’s an employee with them at all times.”
Gypsy Pet Resort has amenities found at top spas and resorts. Shana’s pampered pets will enjoy watching plasma TVs, playing in an outdoor pool, and soaking up the soothing aromatherapy atmosphere.
Dogs boarded at Gypsy Pet Resort will sleep in comfortable condos at night and explore daycare activities during the day. Cats will enjoy their own individual condos with quiet open concept time to relax on their own. However, when pet owners prefer their cats to board together, Shana is happy to accommodate. There is human interaction and 24-hour care for pets at Gypsy Pet Resort. Part-time or full-time daycare is available and the team tries to send clean animals home. “I have seen people leave the country for a month or more. So we’ll see them for as long as they need a place to stay,” she continued.
“The State of Florida doesn’t charge anything for grooming or boarding,” Shana explained. “But we go above and beyond and are certified in boarding, daycare and grooming.” The team’s grooming certification is issued by the National Dog Groomers Association of America (NDGAA), while their boarding and daycare certification is issued by IAP College. Shana and her staff are also certified in daycare and boarding through the Professional Pet Boarding Certification (PPBC). IAP College and PPBC include extensive training in CPR, safety, hygiene and more to ensure providers have the best pet tools available. As if that weren’t enough, Shana wants her customers to know that “the majority of our staff are medically trained in humans. So we already have a lot of background knowledge there. Additionally, she clarified, “my staff are professionally trained with a college education and I pay for quarterly courses.”
With no training requirements for animal care providers, Shana explains, “It’s very dangerous for animals when people aren’t trained properly. But there is a lot to know. Some training topics include safety and behavior, administering medication, introducing dogs, recognizing signs of tension or aggression between animals, reducing conflict, resolving conflict if it arises and disease prevention.
“Safety is definitely our number one priority. Second, we want them to come back, whether it’s for grooming, daycare or boarding,” she continued. Shana and her team have studied and understood the body language of pets. They also know that each animal has a different personality and what works for one may not work for all.
The Gypsy Pet Resort team accepts most pets, including cats, dogs, rabbits and rodents. She also takes reptiles and birds if the pet’s parent brings the setup and all the necessary supplies. Although not necessary, Shana understands when the pet parent wants to bring favorite or preferred foods, bowls, blankets, bedding, litter, treats or other items to help her baby to feel safe and comfortable. Pet owners must provide a fully up-to-date copy of all routine vaccinations. Only rabies vaccines are mandatory for grooming.
“I think what people don’t realize about grooming is that we end up falling in love with your dog, just like you do,” Shana shared. “When we get that phone call to let us know that a dog has passed away, it’s hard on us in this business because we love animals.” In fact, Shana explained how she and other groomers recognize animals in public in front of the owner. “Most people think of their pets as children. We think of them the same way.
When it comes to summer pet care tips, Shana made it clear that hydration is key. Plus, she wants pet parents to remember about flea, tick, and worm prevention. “We don’t realize that they can not only get things from mosquitoes, but also just walk around, they can absorb things through their pads.” She also reminds pet owners not to shave dogs with double coats. Since dogs don’t sweat, their coat regulates their body temperature, which is the opposite of what you might think. Future plans include partnering with a local vet and obedience training. Unsurprisingly, Shana is also a dog park advocate.
Shana lives with her family and pets in Grand Ridge. What a great company to have in Marianna! Visit Shana at Gypsy Pet Resort located at 4469 Clinton Street, Suite C and D. Lobby hours are Monday-Friday 7am-6pm to allow for early drop-off and late pick-up for daycare. The resort is open 24 hours a day, seven days a week. You can also call Gypsy Pet Resort at 850-693-0568. Shop locally and support Marianna’s businesses.