Two key enablers for insurers seeking long-term growth

On this collection of posts, I’ve talked about why private strains and small business insurance coverage carriers must give attention to reinventing the shopper expertise from finish to finish, and 4 completely different elements of that have that may assist them drive development—new merchandise, a advertising and marketing transformation, embracing digital channels and improved customer … Read more

Insurers harness cloud power and reduce tech debt

With all the thrill round ChatGPT and generative AI, it’s vital to do not forget that cloud is the underpinning. Insurers might want to replatform by migrating to the cloud to allow innovation and development by way of these new and rising applied sciences. On the identical time, they’re taking a tough take a look … Read more

Life insurers reveal tech strategies to boost CX

The tech-powered working mannequin analysis exhibits {that a} broad enterprise know-how technique is essential for enterprise success. A part of that success comes from a pacesetter’s capability to scale know-how to drive distinctive buyer experiences and new worth propositions. In help of such an endeavor, insurers, pushed by pace to market with new and differentiated … Read more